Whether you're riding or driving with Scoop, safety is always our top priority. Before your carpool starts, you'll have full visibility into your trip, including:

• Profile photos of your matched commuter(s).

• Driver vehicle information such as the vehicle make, model, and plate number.

• Verified company information (when available).

• Trip details, including pick-up and drop-off times.

Committed to a Safe Community

Scoop maintains a safe and reliable carpool experience through multiple measures:

• Driver verification: All Drivers must pass a Motor Vehicle Record (MVR) check before offering rides.

• Trip feedback: We collect and review feedback for every commuter on every trip. Riders or Drivers who do not adhere to our Community Guidelines may be removed to maintain a professional, trustworthy environment.

• GPS monitoring: When available, private and secure GPS data is used to monitor trip direction and timing, ensuring efficiency and safety.

Scoop’s policies and tools are designed to help commuters feel confident, secure, and comfortable every time they ride or drive.