How can we help you?

What are the criteria for carpoolers showing up in my Active carpoolers tab?

  • Updated

If a carpooler took a trip with your company’s Scoop program at any point while they were employed with you, they’ll show up in your company’s Active carpoolers tab. The following exclusions apply:

  • If they’ve updated their Scoop profile with a new/different employer email address
  • If they’ve been deactivated from your company’s Scoop program
  • If they no longer have an active profile with Scoop

To note: in your Active carpoolers tab, you will only see employees or contractors who have actually taken a Scoop trip. This list does not include employees or contractors who have downloaded the app but never taken a Scoop trip.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.